1. Personal Information We Collect
This Privacy Policy explains how GlintFoundry (the "Company") collects and uses personal information in connection with the GlintName service (the "Service").
We may collect the following information when you sign up for and use the Service:
- Required: email address, login identifier (Google/Apple, etc.), internal user ID
- Optional: profile information (name/nickname, etc.), information you provide when contacting us
- Automatically collected: device and connection information, usage logs, cookies and similar technologies
2. Purposes of Use
- User authentication and account management
- Provision, operation and improvement of the Service, and statistics/analytics
- Security, prevention of abuse and fraud
- Responding to inquiries and providing customer support
3. Retention and Use Period
In principle, we retain your personal information until you delete your account or the Service is terminated. When you request account deletion, your account enters a 30-day grace period during which your data is retained and your account can be restored. After 30 days, your personal information is permanently deleted without undue delay.
During the 30-day grace period, you may log back in with the same account to restore your data and resume using the Service. This period also helps prevent unintended loss of data due to accidental deletion.
Where applicable laws require us to keep certain information for a specified period (for example, records related to contracts, payments or tax), we store that information separately for the required period and delete it after the period expires.
4. Provision to Third Parties
We do not provide personal information to third parties without your consent, except where required by law or where it is necessary to protect vital interests, comply with legal obligations, or respond to legitimate requests from public authorities.
5. Entrusted Processing (Sub-processors)
We may entrust part of our operations to external service providers (for example, cloud infrastructure, payment processing or analytics). In such cases we enter into appropriate contracts and supervise these providers to ensure that personal information is handled safely and in compliance with applicable laws.
6. Technical and Organisational Safeguards
- Encryption of data in transit and, where appropriate, at rest
- Access control and least-privilege management for personnel and systems
- Log monitoring and detection of suspicious or abnormal activities
- Security and privacy training for staff who handle personal information
7. Your Rights and Account Deletion
Subject to applicable law, you may request access to, correction of, deletion of, or restriction of processing of your personal information. When we receive such a request, we will handle it within a reasonable scope in accordance with legal requirements and the nature of the information involved.
How to Request Account and Data Deletion:
To request the deletion of your account and personal data, please send an email to
support@glintfoundry.com.
Once requested, your account will enter a 30-day grace period. After this period, your data (including email, identifiers, and profile info) will be permanently deleted.
Data we are legally required to retain (such as payment or tax records) will be securely stored for the legally mandated period before being permanently deleted.
8. Contact
For questions about this Privacy Policy or the handling of personal information, please contact us at: support@glintfoundry.com (GlintFoundry – GlintName Service).